Express Scripts Holding Company
4.7 
Category: Medical
Price: 0
Age Rating: Everyone
Rating: 4.7
Available on: /
Updated on: Jun 11, 2026
With Express Scripts, you have round-the-clock access to licensed pharmacists who can answer your medication questions and provide expert advice. Whether it's a late-night query or an urgent concern, help is just a tap away, ensuring you feel supported at all times.
The app provides comprehensive cost transparency tools, allowing users to compare prices and access discounts for their medications. This feature empowers you to make informed choices about your healthcare spending, ultimately saving you money on essential prescriptions.
Express Scripts simplifies the prescription process by allowing users to manage their medications through a user-friendly app. You can easily refill prescriptions, track orders, and receive reminders, ensuring you never miss a dose and stay on top of your health needs.
Express Scripts offers personalized health insights based on your medication history and health goals. This feature helps you understand your treatment plan better and encourages proactive management of your health, making it easier to stay on track with your wellness journey.
Express Scripts offers cost-effective prescription medication solutions for patients. Their user-friendly online platform simplifies ordering and managing prescriptions. Fast and reliable home delivery ensures convenience for patients. Comprehensive medication management supports better health outcomes. 24/7 customer support is available for any questions or concerns. 
Limited transparency in pricing can lead to unexpected costs for patients. Customer service can be slow, impacting timely assistance for urgent needs. Some users report difficulties with prescription fulfillment and timely delivery. The Express Scripts app is designed for individuals who need a seamless way to manage their prescription medications. It is particularly beneficial for those who have chronic conditions requiring ongoing medication management, as well as caregivers who oversee the health of loved ones. Users can easily order refills, track their prescriptions, and set reminders for when to take their medications. The app is also useful for individuals who travel frequently, as it allows them to manage their prescriptions on-the-go, ensuring they never run out of essential medications while away from home. Additionally, users can access information about their medications, including potential side effects and drug interactions, making it a valuable tool for informed health decisions.
The user experience of the Express Scripts app is generally positive, characterized by a clean interface that is easy to navigate. Users appreciate the intuitive design that allows them to quickly find the features they need. Registration is straightforward, and once logged in, users can view their medication history and schedule refills with just a few taps. The app also offers personalized notifications, which remind users about upcoming refills and medication doses. However, some users have reported occasional glitches and slow loading times, particularly during peak hours. Overall, the app provides a satisfactory experience, especially for those who prioritize efficiency and convenience in managing their health.
The Express Scripts app itself is free to download and use; however, it is important to note that the actual cost of medications may vary depending on the user's insurance plan and the specific medications prescribed. Users can take advantage of the app to compare drug prices and find the most cost-effective options available to them. For those without insurance, the app can also provide access to discount programs that can significantly lower out-of-pocket costs. While the app allows users to manage their prescriptions efficiently, it's essential for users to review their insurance coverage to understand the pricing associated with their medications.
Express Scripts regularly updates the app to enhance functionality and improve user experience. These updates often include bug fixes, performance improvements, and new features based on user feedback. The customer support team is accessible through the app, providing users with assistance for any issues they may encounter. Users can reach out via chat or phone, and many report receiving prompt and helpful responses. The app also includes a comprehensive FAQ section that addresses common concerns and provides guidance on troubleshooting. Overall, the commitment to regular updates and responsive support contributes to a reliable user experience.
Security & Privacy Review
Google Play 
App Store 
**new edit** It's been a few years now and I'm still using this app. You can start and stop your meds depending on what the doctor prescribes. it's much easier than phone ordering. It's a good app, easy to use, doesn't crash, and payment for meds is simple. Been using it for about six months now. The really good thing is that it is much quicker than having to call it in, deal with an automated system, and then answer redundant questions. I'm not knocking the phone system but this app is easier.
App is fine overall, but there’s one ridiculous issue. When trying to pay a bill and add a card, the app forces you to pick a payment amount of $100 or more just so they can charge your card without contacting you first. That makes zero sense. It’s unnecessary, inconvenient, and honestly pretty absurd.
6/13/2020 update: Now app just won't load my orders or prescriptions. Every time I try to use it I get more disappointed. Terrible app, even worse than the web site. Every time I've tried to use it in the last four months I always get the error "Because of an error in our system, we can't complete your checkout right now. You can try to check out later or call us at the toll-free number on your member ID card. Reference number: 8068" The "checkout later" part has never worked.
The app won't let me pass the login. It shows my password is correct. It sends me a verification code, I type it in. Then in throws me a "system error" each time. Yet, it let's me login the browser. Honestly, I don't think I'll be using Express Scripts anymore. I gave it a try. It takes way too long for meds to arrive. It says 3-5 business days after processing. Processing takes days. It's not helpful, faster, or easier if I can't get my meds when I need them.
They've re-added the "days remaining" feature. Everything seems to be similar to what it was before and that's the way I like it. However, the quantity on all of my medications says 0. Maybe that's a bug that needs worked out? Oh and the number of remaining refills is off too. It shows how many refills were originally ordered and not what's actually remaining. Also, I noticed it's not "instant" anymore. Everything is delayed by a day.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback through the app's support section or by contacting customer service directly.
Yes, Express Scripts collects personal data to provide tailored services, process prescriptions, and enhance user experience, adhering to privacy regulations.
Certain features of the Express Scripts app can be accessed offline, but most functionalities require an internet connection for full use.
Users can cancel their subscription by logging into their account through the app or website and following the cancellation instructions provided in the account settings.
There is no subscription fee for using the app itself, but costs may arise from the medications ordered through the service.
Yes, you can update your customer number information by logging into your account and navigating to your profile settings.
Log in to your account and go to the profile settings to update your email address. If you need further assistance, contact customer service.
You can reach Express Scripts customer service by calling the number on the back of your member ID card or visiting our website for support options.
To activate your account, visit our website and click on the "Activate Account" link. Follow the prompts to complete the activation process.
To log in, visit the Express Scripts website and enter your username and password in the designated fields.
This update includes minor bug fixes and improves performance. Questions or comments about the update? Go to Give Feedback in the menu and let us know what you think.
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