SimplePractice
4.5 
Category: Medical
Price: free
Age Rating: Everyone
Rating: 4.5
Available on: /
Updated on: Apr 9, 2026
Empower your clients with a dedicated portal where they can access their information, complete forms, and communicate with you securely. This feature enhances engagement and allows clients to take an active role in their treatment, fostering a collaborative therapeutic relationship.
Streamline your practice with user-friendly scheduling tools that allow clients to book appointments at their convenience. With customizable reminders and notifications, you can reduce no-shows and keep your calendar organized, making it easier to manage your time and client needs.
Simplify your billing process with integrated features that allow you to create invoices, process payments, and manage insurance claims all in one place. This ensures that you can focus more on your clients and less on the administrative workload, enhancing overall practice efficiency.
Enjoy high-quality, HIPAA-compliant video sessions that ensure privacy and security for both practitioners and clients. Telehealth by SimplePractice makes it easy to connect seamlessly from anywhere, fostering a comfortable environment for therapy and consultations without the hassles of in-person visits.
Accessible care from anywhere, anytime. Seamless integration with practice management tools. Enhanced patient engagement through secure messaging. Flexible scheduling options for clients and providers. Improved efficiency with reduced no-show rates. 
Limited personal interaction during consultations Potential technical issues disrupt sessions Some insurance plans may not cover services Privacy concerns with online data security The Telehealth by SimplePractice app is designed to meet the needs of healthcare professionals and their clients, making it an ideal solution for teletherapy, telehealth consultations, and remote patient management. It serves a variety of scenarios, such as mental health therapy sessions, physical therapy consultations, and regular check-ins for chronic disease management. With its HIPAA-compliant platform, practitioners can confidently conduct virtual appointments, ensuring the confidentiality and security of their clients' data. The app is particularly beneficial for professionals who want to expand their reach beyond geographic limitations, allowing them to connect with clients in rural areas or those who may have difficulty attending in-person appointments.
Users have praised the Telehealth by SimplePractice app for its intuitive interface and ease of use. The appointment scheduling feature is straightforward, allowing both practitioners and clients to set up and manage appointments with minimal hassle. Participants in virtual sessions have reported high-quality video and audio, which significantly enhances the overall experience. The app also includes features such as screen sharing and chat functionality, enabling more interactive and engaging sessions. Additionally, clients appreciate the flexibility to access their sessions from various devices, including smartphones, tablets, and computers. However, some users have mentioned occasional technical glitches, particularly during peak usage times, which could interrupt the flow of a session.
The Telehealth by SimplePractice app operates on a subscription-based pricing model, making it accessible for a wide range of professionals. Users can choose between monthly and annual plans, which vary in cost based on the features included. While some may find the pricing slightly on the higher side, many users feel that the comprehensive suite of tools offered justifies the investment. This includes features like billing, client management, and telehealth capabilities. Additionally, SimplePractice often provides promotional discounts for new users, making it easier for practitioners to try out the service without a significant initial financial commitment.
SimplePractice is committed to providing regular updates to enhance app functionality and user experience. Users can expect new features and improvements that reflect the evolving needs of healthcare professionals and their clients. The support team is readily available through various channels, including email and live chat, ensuring that users can get assistance when needed. Many users have reported positive experiences with customer support, noting that representatives are knowledgeable and responsive. There is also a robust knowledge base and community forum available, which can help users troubleshoot issues independently or learn about best practices for using the app effectively.
Security & Privacy Review
The app is very reliable for me, I have not had any issues. The only complaint I have is the inability to minimize the app and multitask; for example, if I want to look at my calendar while talking to somebody through the app, I can't. The app mutes me, I lose connection or it appears I lose connection, but when I come back they tell me "oh I didn't hear anything you said."
If you leave the app to troubleshoot A/V or anything, you leave the appointment. If the clinician does so, it ends the appointment. Connectivity is poor. We often try to get it to work (sometimes we have the right link but it doesn't let us in) several times with different links and after 10 minutes switch to a phone call if it still isn't working.
Very difficult to use. Can't navigate away from the app on my phone without disconnecting. That means I can't look at my notes for the appointment or check my calendar to schedule for my next appointment. Often, almost always blurry. Even at the highest pixel rating. My therapist appears in a head shot, often most of their face is cut off unless they sit perfectly unnaturally still. Audio is good. Fix the visuals and allow the app to minimize when I need to use a different app on my phone
This app didn't work correctly for almost an entire week. It lacks some basic quality-of-life features that other (much cheaper HIPAA compliant options) have. And it is generally unreliable. If you have not invested into the Simple Practice platform yet, I say avoid it. The technology is spotty, but their built-in ads for their AI features somehow always work great. So take that for what you will.
most appointment times I use the app on my computer and it is perfect. Today I only had my phone. I could log in, but even when therapist tried to admit me to appointment it didn't work. it was the "living room" couch and lamp waiting room and neither one of us could see each other even when we tried going back and coming/ admitting back in several more times so it just ended up being a phone conversation. It was disappointing 😔
Review Source: Google Play store public user reviews.
Yes, Telehealth by SimplePractice collects personal data necessary for account creation and appointment management, but it prioritizes user privacy and complies with HIPAA regulations to protect sensitive information.
Telehealth by SimplePractice does not offer a free version, but it typically provides a free trial period for new users to explore the features and functionalities before committing to a subscription.
Yes, Telehealth by SimplePractice requires a stable internet connection for both providers and clients to ensure smooth video conferencing and communication during appointments.
You can contact support or send feedback for Telehealth by SimplePractice through their website, where you can access a help center, submit a support ticket, or utilize their live chat feature for immediate assistance.
You can manage or cancel your Telehealth by SimplePractice subscription directly through your account settings on the SimplePractice website or app, where you can follow the prompts to adjust your subscription.
After signing up, check your email for an activation link. Click on the link to activate your account and set your password.
You can reach SimplePractice customer service by visiting their website and accessing the support section or by calling their dedicated support number.
Go to the SimplePractice website and click on the "Log In" button. Enter your email and password to access your account.
SimplePractice does not publicly list a customer support number. It's best to visit their website for assistance through chat or email.
Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes multiple improvements for video appointments. For seamless access to video appointments, we recommend updating to this version.
Home 
Apps 
Games 
Windows 
Terms of Service 
Cookies & Privacy Policy 
Disclaimer 
Google Play 
App Store 
