athenahealth
4.8 
Category: Medical
Price: 0
Age Rating: Everyone
Rating: 4.8
Available on: /
Updated on: Jun 16, 2026
With athenaPatient, scheduling appointments has never been easier. The app provides a user-friendly interface that allows patients to view available time slots and book appointments at their convenience, reducing wait times and enhancing overall patient satisfaction.
athenaPatient empowers patients by giving them easy access to their personal health records. This feature allows you to track your medical history, medications, and lab results all in one place, promoting better health management and informed decision-making.
Managing your prescriptions is seamless with athenaPatient. The app allows you to view current medications, request refills, and receive notifications when it's time to take your medication, helping you stay on top of your health regimen effortlessly.
athenaPatient offers a secure messaging system that allows patients to communicate directly with their healthcare providers. This feature ensures your questions and concerns are addressed promptly, making it easier to manage your health without the need for in-person visits.
Enhances patient engagement with easy access to health information. Streamlines communication between patients and healthcare providers effectively. Facilitates appointment scheduling, reducing wait times for patients. Offers personalized health insights based on individual medical history. Improves care coordination among multiple healthcare professionals effortlessly. 
Limited customization options may hinder tailored patient experiences High subscription costs could strain smaller practices User interface may be overwhelming for new users athenaPatient is designed to streamline the healthcare experience for both patients and providers. It is ideal for individuals who seek a convenient way to manage their medical information, schedule appointments, and communicate with healthcare professionals. Patients can use the app to view lab results, request prescription refills, and access their health history, all from the comfort of their mobile devices. It's particularly beneficial for those with chronic conditions requiring regular monitoring, as it allows for easy tracking of health metrics and appointments. Additionally, healthcare providers can leverage the app to enhance patient engagement and improve communication, making it a valuable tool in various healthcare settings.
The user experience on athenaPatient is generally positive, with a user-friendly interface that simplifies navigation. Users appreciate the clean design and intuitive layout, making it easy to find necessary features. The onboarding process is straightforward, allowing patients to quickly set up their profiles and access services. Notifications for upcoming appointments and reminders for medication refills are well-received, ensuring that users stay on top of their health management. However, some users have reported occasional glitches and slow loading times, particularly when accessing lab results or during peak hours. Overall, the app provides a solid experience, enabling patients to take charge of their health with greater ease.
athenaPatient is free to download and use, which significantly enhances its accessibility for patients. However, it is essential to note that while the app itself is free, it may require a connection to healthcare providers that utilize the athenahealth system, which can involve additional costs depending on the services offered by those providers. Many patients find that their insurance plans cover the costs associated with using the app in conjunction with their healthcare services. This pricing model allows patients to harness the app's features without incurring direct costs, making it an attractive option for many individuals seeking to manage their healthcare effectively.
The developers of athenaPatient are committed to continuous improvement, regularly releasing updates that enhance functionality and address user feedback. Recent updates have focused on improving app performance and fixing bugs that users have reported, which shows a dedication to providing a reliable service. Support options are readily available, including an in-app help center and access to customer service representatives, ensuring users can receive assistance when needed. Users have generally found the support team responsive and helpful, which contributes to a positive overall experience with the app. With ongoing updates and strong customer support, athenaPatient remains a competitive choice in the healthcare app market.
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The app is a great connection to my provider, and the clinic in general. It makes scheduling appointments super easy and opens communication for possible quick questions outside of appointments. It also helps you keep track of any payments possibly due. It makes the whole experience of working with the clinic in many ways so convenient and simple. If you're a patient, you should download the app for sure!
For non-emergency concerns, medical questions, refills, follow up concerns, the app is great. It lets my provider and me quickly read messages and respond at our convenience. I especially like it for those times when I am not sure whether I need to come in. I can type, "Hey, doc, it hurts when I do this," and she can reply, "I think you need to be seen," or just, "Don't do that," as appropriate.
Doesn't work & no tech support. I already have an account with Athena through my physician. I downloaded the app, opened to screen to login page, clicked, opened a second login screen where it asked for my credentials. Entered those & received "something went wrong. It looks like there was a hiccup on our end and we're unable to log you in. Please try again in a few moments". Of course it doesn't matter how long I wait, I receive the same error endlessly.
The app has limited functions. For example I can't view any notes from my visits. If I want to see anything from previous visits I need to login online. Also, it is starting to not show me some new messages from my provider. I'll get email notifications that I have received a message, but nothing new is in my inbox. Yes, I have tried deleting the app, updating and logging in again. Nothing has worked.
[update] while my issues may be provider related, there is no getting around this is a horrible app. The fact that you cannot roll back to an older version once installed is ridiculous. I have been installing and uninstalling apps on my home computer for decades. But my amazing smartphone I can't install an older version of an app? You developers need to go back to school and learn how to make applications. MYCHART is a great app my prev Doc used. All you need to do is emulate them! Timewaster
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions or feedback directly through the app or via the official athenaPatient website, where there are designated channels for user input.
Yes, athenaPatient collects personal data to provide its services, but it adheres to strict privacy policies to protect user information.
Yes, athenaPatient allows some features to be accessed offline, but users will need an internet connection to sync data and access real-time updates.
To cancel your athenaPatient subscription, you can go to your account settings within the app and follow the cancellation process, or you may need to manage your subscription through the app store.
The cost of a subscription to athenaPatient varies depending on the selected plan and features, with options typically ranging from monthly to yearly payments.
No, customer numbers cannot be changed through account settings. Please contact customer service for any changes or inquiries regarding your customer number.
Yes, customer service is available to assist you with any account activation issues you may face. Just reach out to them for support.
You can reach customer service by calling our support number or using the live chat feature on our website for assistance with login issues.
To update or recover your customer number, please contact customer service for assistance with the necessary steps.
To activate your account, check your email for an activation link and follow the instructions provided in the email.
- Bug fixes and improvements
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