SimplePractice
4.2 
Category: Medical
Price: 0
Age Rating: Everyone
Rating: 4.2
Available on: /
Updated on: May 13, 2026
Simplify the appointment booking process with an intuitive scheduling system. Clients can easily view available time slots and book appointments directly through the portal, reducing no-shows and streamlining your practice's workflow.
Easily share and receive documents with clients through the portal. Whether it's intake forms, treatment plans, or consent documents, this feature ensures that all necessary paperwork is readily accessible and securely stored in one place.
Facilitate hassle-free payments with integrated billing options. Clients can pay for services directly through the portal, making transactions seamless and allowing practitioners to manage their finances with ease.
Stay connected with your clients through secure messaging that ensures confidentiality and privacy. This feature allows both practitioners and clients to communicate effortlessly, sharing important updates or questions without worrying about data breaches or unauthorized access.
Enhances client engagement with easy access to services and information Streamlines appointment scheduling, reducing no-shows and cancellations Facilitates secure messaging for confidential communication between clients and therapists Offers convenient online billing and payment options for clients' ease Provides access to resources and documents, empowering clients in their care 
Limited customization options may not fit all practice needs. User interface can be overwhelming for some clients. Integration with third-party tools may be lacking or complex. The SimplePractice Client Portal is designed for mental health professionals, wellness coaches, and healthcare providers who need an efficient way to manage client interactions. This app is particularly useful in scenarios where practitioners require a secure platform for scheduling appointments, processing payments, and sharing confidential documents. For instance, therapists can easily send intake forms and treatment plans to clients, ensuring that all sensitive information is handled securely. Additionally, users can set reminders for upcoming sessions, reducing no-show rates and enhancing client engagement. Whether in a busy clinic or a solo practice, the app adapts well to various workflows, making it a versatile tool for professionals across different healthcare disciplines.
The user experience of the SimplePractice Client Portal is intuitive and user-friendly. Upon logging in, clients are greeted with a clean interface that makes navigation straightforward. They can effortlessly view upcoming appointments, complete necessary paperwork, and communicate with their provider through secure messaging. The mobile version of the app enhances accessibility, allowing clients to manage their appointments and documents on-the-go. Feedback from users indicates that the streamlined process of accessing forms and scheduling sessions significantly reduces administrative burdens for both clients and practitioners. The ability to customize notifications and reminders adds a personal touch, ensuring that clients stay informed without feeling overwhelmed.
SimplePractice offers a tiered pricing model that caters to different practice needs. The plans start at a competitive monthly rate, providing essential features like client scheduling, billing, and telehealth capabilities. Users can choose from a basic plan that covers fundamental functionalities or opt for a more comprehensive package that includes advanced features like insurance billing and client management tools. While some may find the cost slightly higher than competing platforms, the value derived from the robust features and excellent customer support justifies the investment. Additionally, the platform often provides a free trial period, allowing potential users to explore its capabilities before committing to a subscription.
SimplePractice is committed to delivering regular updates that enhance user experience and add new features. These updates often address user feedback and incorporate new technological advancements to keep the platform current. Support is readily available through various channels, including live chat, email, and an extensive knowledge base filled with articles and tutorials. Users report a high level of satisfaction with the responsiveness of the support team, ensuring that any issues or questions are resolved promptly. This commitment to continuous improvement and customer support makes SimplePractice a reliable choice for professionals seeking a comprehensive client management solution.
Security & Privacy Review
Google Play 
App Store 
The billing is very confusing and hard to contact. They will cancel scheduled appointments for no payment but can't prepay and the invoice doesn't show up automatically after a session or check in. I'm always having trouble with my connection as well. My care team is great. This review is solely on the connection and the billing aspects. It's wild billing will cancel the appointments of people with MH on medications that can cause confusion and memory losses. Making them vulnerable to no meds.
Horrible app. Whenever I click on the notification it doesn't load and just takes me to the landing page. When I try to navigate to the message or documents from there it has the loading the circle but then never loads the next screen, so I have to exit the entire app and start over. Even if I just open the app and navigate where I need to go it doesn't let me navigate to another screen.
I use it every week for Voice Feminization Therapy with my Therapist who lives in another state,and the connection has been excellent! FYI, I'm usually on my Galaxy phone! There's multiple ways to connect, through the app, email, or a reminder text, each with links to the meeting! This has been a game changer for me, and allowed me to keep working with my Therapist, who has helped me more than anyone else could. I feel extremely blessed! Thank you 🩷
When I first started using this app a few years ago, it was easy to use & efficient. However, I have experienced several issues that are creating difficulties such as: If i load the app, it says "something went wrong, try again later," if I attempt to switch from one doctor to another listed in my account, the same error occurs, or it simply will load & be blank). I am unable to view billing, messages, or appointment information 95% of the time.
Started using the app in September and it was working very well for me--completed paperwork in the app, paid invoices in the app, could see availability to schedule appointments without calling the office, could message the therapists in the app. The first week of December, my phone updated to Android 15. Now messaging is nigh impossible! Edit: Recent update fixed the messaging problem.
Review Source: Google Play store public user reviews.
Yes, users can submit suggestions and feedback through the app or by reaching out to SimplePractice's customer support team.
Yes, SimplePractice Client Portal collects personal data necessary for managing appointments, communication, and billing, while adhering to strict privacy and security standards.
No, SimplePractice Client Portal requires an internet connection to access its features and manage client information.
You can cancel your subscription through your account settings within the app or by contacting SimplePractice support for assistance.
Subscription costs vary based on the plan selected, starting from a monthly fee that can be tailored to the needs of individual practitioners or practices.
Yes, customer service is available to assist you with any account activation issues you may encounter. Just reach out for support.
To activate your account, check your email for an activation link and follow the instructions provided. If you need help, reach out to customer service.
You can reach customer service through the support section of the SimplePractice website or by emailing support
You can update your customer information by logging into your account and navigating to the account settings section.
Customer service contact information is available on the SimplePractice website under the support section.
Thanks for using the SimplePractice Client Portal app! Our app is updated regularly to ensure that you have the best experience.
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