Booking.com Hotels & Vacation Rentals
4.5 
Category: Travel & Local
Price: 0
Age Rating: Everyone
Rating: 4.5
Available on: /
Updated on: Jul 2, 2026
Narrow down your travel options using a variety of filters like price range, amenities, and guest ratings. This helps you find exactly what you're looking for quickly, making the process of planning your perfect getaway smooth and efficient.
Enjoy peace of mind with flexible cancellation options that many listings offer. This feature allows you to modify or cancel your booking with ease, ensuring that your travel plans can adapt to any changes that may arise.
With Booking.com, secure your accommodation instantly without any hassle. The app allows you to browse and book a wide range of hotels, apartments, and unique stays, ensuring that your travel plans are just a few taps away, all in real-time.
Discover tailored suggestions based on your preferences and past trips. The app analyzes your travel habits and provides options that suit your style, making it easier to find the perfect place to stay, whether you're looking for luxury or budget-friendly choices.
Wide selection of accommodations, from luxury hotels to budget options. User-friendly interface for easy booking and navigation. Competitive prices with frequent discounts and offers for savvy travelers. Comprehensive reviews and ratings to help inform your choices. 24/7 customer support ensures assistance whenever you need it. 
Limited customer service options can lead to frustration during booking issues. Some listings may have inaccurate information, affecting travel plans. Hidden fees can increase total costs unexpectedly at checkout. Booking.com is an essential tool for travelers, whether you’re planning a quick weekend getaway or a month-long vacation. The app excels in various scenarios, including booking hotels, hostels, or vacation rentals. Users can easily search for accommodations based on their preferred location, travel dates, and budget. The app is particularly useful for last-minute bookings, allowing users to find available rooms at a glance. Additionally, the platform offers filtering options to help narrow down choices by amenities, star ratings, and guest reviews, ensuring that every traveler can find the ideal stay for their needs. Beyond accommodations, Booking.com also facilitates bookings for flights, car rentals, and activities, making it a one-stop shop for all travel-related needs.
The user experience on Booking.com is streamlined and intuitive. Upon opening the app, users are greeted with a clean interface that makes navigation a breeze, even for first-time users. The search function is robust, providing real-time availability updates and comprehensive listings. Users can read detailed descriptions and view high-quality images of properties, which helps in making informed decisions. The booking process is straightforward, with clear instructions and secure payment options. Users appreciate the ability to manage their bookings directly within the app, including modifying or canceling reservations. Additionally, Booking.com offers a rewards program that enhances the user experience by providing discounts and perks for frequent travelers.
Booking.com stands out for its competitive pricing, often featuring exclusive deals that are not available elsewhere. Users can find accommodations to fit any budget, from luxury hotels to affordable hostels. The app frequently offers promotional discounts and last-minute deals, making it accessible for travelers looking to save money. While some listings may include additional fees, the transparent pricing structure allows users to see the total cost before booking, preventing any surprises. The app also allows users to compare prices across different properties easily, ensuring they get the best value for their money.
Booking.com is committed to providing an excellent user experience through regular updates and dedicated customer support. The app frequently rolls out updates that enhance functionality and introduce new features, ensuring that it stays current with user needs and industry trends. Users can access a comprehensive help center within the app, featuring FAQs and troubleshooting tips. For more personalized assistance, the customer support team is available via chat or email, providing prompt responses to inquiries. Overall, the combination of consistent updates and reliable support contributes to a positive experience for all users.
Security & Privacy Review
Google Play 
App Store 
I'm fairly proficient at navigating apps and the internet. this is the worst experience I've ever had with any type of app. very convoluted and confusing. they jump all around and take you in circles. customer service impossible to talk to a human. easier to talk to Google than someone live at booking. deleted account out of frustration but they still accepted a reservation. That's on them.
Terrible Customer Service. I mistakenly made a one night stay at two hotels and immediately corrected the error. Booking instead rescheduled the wrong one (for a fee). Attempting to contact Booking, I was unable and could only contact the property via message. All communications were messed up. I couldn’t make the change by calling the hotel because it came through a third party. This is ridiculous and I will not use this app anymore. (They were OK years ago. What happened?)
this is the second time my trip has been derailed by the bait and switch scam that booking allows to continue. properties wait until the day before you're supposed to arrive and then message you telling to cancel your reservation for whatever reason, then you're left with no way to book another place to stay at a similar price because it is too close to arrival.
I love that the website is pretty much guaranteed to always have the lowest prices and then it makes booking simple whenever you don't want to prepay or need free cancellation...but the paperless confirmation requiring the app for is so unnecessary because this app is so god awfully slow!! Even with full Wi-Fi signal it takes FOREVER signing in or searching. I've booked twice in the last month and did so only through the site on Chrome!!!
Recently, my experience with them has been unfavorable, having booked a room for a birthday getaway only to be informed upon arrival that there was no room available due to the reservation being canceled on the same day it was made, 6 weeks prior, without any notification. I was subsequently instructed to book an alternative room with the assurance of a full refund for the entire stay due to their error. However, they are now claiming that was not what was said even with a recorded conversation.
Review Source: Google Play store public user reviews.
Yes, Booking.com: Hotels & Travel collects personal data such as your name, email address, and payment information to process bookings and improve user experience, in accordance with their privacy policy.
No, Booking.com: Hotels & Travel does not offer a free trial; however, it is free to download and use for booking accommodations without any subscription fees.
Yes, Booking.com: Hotels & Travel requires an internet connection to search for accommodations, view pricing and availability, and complete bookings.
You can contact support or send feedback through the app or website by accessing the Help Center, where you’ll find options to reach customer service via email or live chat.
Since Booking.com: Hotels & Travel does not have a subscription model, users do not need to manage or cancel a subscription. Instead, users can manage their bookings directly through the app or website.
Yes, you can recover your account by contacting customer service. They will guide you through the reactivation process.
You can reach customer service by visiting the "Contact Us" section on our website or app, where you'll find options to chat, call, or email us.
To activate your account, click the link in the activation email sent to you after registration. If you didn’t receive it, check your spam folder or request a new link.
Once logged in, go to "Account Settings" to update your personal information, including email and payment details.
After logging in, navigate to "My Bookings" from your account dashboard to view your booking history.
Thanks for using Booking.com! This update contains several bug fixes and performance improvements. Enjoy the latest and greatest version of our app.
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